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Terms and Conditions

  1. Brown Refund Specialist will never disclose the source of the clients’ funds without the clients signed Authority for Brown Refund Specialist to act on the client’s behalf.

  2. Upon signing the Authority for Brown Refund Specialist to act on the client's behalf the client agrees to allow the refund process to proceed without interference and that the signed Authority is a binding contract.

  3. The client understands and agrees that Brown Refund Specialist will be the sole party that acts on the client’s behalf and that this agreement is binding. The client agrees to allow Brown Refund Specialist to conduct searches and if required to provide necessary documentation including letters to confirm the client’s identity and to provide confirmation of address as required to proceed the client's claim. The client agrees to allow Brown Refund Specialist to conduct necessary searches, request additional documentation from the client and file documents including legal documents on behalf of the client in order to process the clients claim without interference or delay.

  4. Brown Refund Specialist’s fee is calculated via BRS Fee Calculator on all monies recovered, payable upon refund of funds. From 5% to 30%.

  5. Every effort is made by Brown Refund Specialist’s to ensure cheques and bank deposits are returned within 10 weeks of all correct documentation required. Brown Refund Specialist and its employees are not responsible for any delays in the processing of claims and accept no responsibility for any claim, loss, or liability arising from such delays in the process.

  6. The client accepts they are responsible for providing the correct information and that incorrect information may cause delays in receiving their refund.

  7. Brown Refund Specialist claims no responsibility for the accuracy, currency, or completeness of any information provided via any correspondence and or communications. The accuracy or reliability of information is not guaranteed or warranted in any way and Brown Refund Specialist, its agencies, representatives, subsidiaries, and affiliates disclaim liability of any kind whatsoever including and without limitation liability for accuracy, quality, performance, or reliability for a particular purpose arising out of the information provided.

  8. Acceptance of our service is automatic acceptance of all Brown Refund Specialist’s Terms and Conditions and Fees and Charges including and not limited to allowing Brown Refund Specialist to conduct all searches and process that is required to recover the client’s assets.

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